- 68%
- Average time savings per workflow run
- 3–5 min
- Shipping cost calc, down from 10–30 min
- ~15 min
- Calc + invoice, down from 20–30 min
- Fulfillment errors and communication delays eliminated
- Automated order routing replaced manual CRM lookups
The Problem
Calculating shipping costs required staff to jump between multiple tabs, manually pull product dimensions, and crunch numbers by hand — a process taking anywhere from 10 to 30 minutes per order. A separate fulfillment workflow had staff hunting through a CRM and emailing the shipping team manually, leading to delays and errors.
The Solution
Nematic built a centralized ShipBob shipping calculator that consolidates all required inputs into a single interface. A second workflow was built using Google Forms + Zapier to automatically route order requests and trigger email notifications to the fulfillment lead — no CRM digging required.
The Results
- Shipping cost calculations cut from 10–30 min down to 3–5 minutes
- Full calculation + invoice creation reduced from 20–30 min to ~15 minutes
- 68% average time savings per workflow run
- Fulfillment errors and communication delays eliminated
Have a workflow that looks like this?
Most of these started as a single manual process nobody had time to question.