Privacy Policy for Nematic
1. Introduction
This Privacy Policy describes how Nematic (“we,” “us,” “our”) located in Vancouver, British Columbia, Canada, collects, uses, discloses, and protects personal information when you visit or interact with our website https://nematic.ca/ (“Website”) and when you engage our services.
We respect your privacy and are committed to protecting your personal information in accordance with applicable Canadian and British Columbia privacy laws, including the Personal Information Protection Act (PIPA).
2. What Personal Information We Collect
We may collect the following personal information:
Contact information: name, email address, phone number
Professional information: organization name, job title, industry
Communications: information you send us in contact forms, email newsletters, or messages
Usage data: IP address, device type, browser type and version, pages viewed, session duration, and cookies
3. How We Collect Information
We collect information when you:
Submit forms on our Website (e.g. contact forms or consultation booking)
Subscribe to newsletters or email updates
Use our Website, services, or interact with automated tools
Provide information directly during communications or service engagements
4. Use of Personal Information
We use personal information for purposes including:
Responding to inquiries and service requests
Providing and improving our Website and services
Communicating promotional offers and news (with your consent)
Complying with legal obligations
Analytics and Website performance monitoring
5. Legal Basis for Processing
We rely on your consent and on legitimate business interests (such as providing services and complying with legal obligations) to collect and use your personal information. Consent may be implied (e.g., submitting a form) or explicit (e.g., ticking a newsletter subscription box).
6. Disclosure of Personal Information
We may share personal information with:
Service providers (e.g., email service providers, analytics platforms)
Legal or regulatory authorities as required by law
Third parties as necessary for business operations or service delivery
We do not sell personal information to unaffiliated third parties.
7. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience and analyze Website performance. You can manage cookie preferences through your browser settings.
8. Data Retention
We retain information only as long as necessary to fulfill the purposes set out in this Privacy Policy or as required by law.
9. Security of Personal Information
We implement reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, and destruction.
10. Your Rights
You may:
Request access to your personal information
Request correction of inaccurate personal information
Withdraw consent for certain uses of your personal information
To exercise these rights, contact us using the details below.
11. Contact Us
If you have questions or concerns about this Privacy Policy, or wish to exercise your privacy rights:
Email: support@nematic.ca