Mailing Operations Modernization

Case Study 4: Mailing Operations Modernization

Client: An organization with recurring physical mailing needs

The Problem

Physical mailings were handled in-house by a part-time staff member, requiring ongoing Quadient equipment rental, supply runs, and manual stamp reloading. The process was slow, costly, and prone to human error.

The Solution

Nematic transitioned the client to PostGrid, a dedicated third-party mailing vendor, fully replacing the in-house workflow. Equipment rental and supply overhead were eliminated entirely.

The Results

• Eliminated Quadient rental costs and supply overhead

• Reduced human error in mailing processing

• Freed up part-time staff capacity for higher-value work

• Improved mailing turnaround times